Water purification industry- service will be for priority - Brand Marketing - News - Global network
Water purification industry: service will be top priority for the water purification industry: service will be top priority for the rapid development of the water industry, service is more important in the current rapid economic development. Water purifier is not a one-time consumer electronics, post-maintenance and after-sales service is very important, but some service companies are not standardized, resulting in water industry sales issues after another, after-sales service is currently lagging impact of China water purifier market rapid development of major one of the bottlenecks, water purifier and general home appliances different, it is directly related to consumer drinking water, its after-sales service is very important. Consumer products need to replace the filter, wash the awareness is not high, such as how long washing time, how long need to replace the filter, how often a maintenance, do not have a clear idea of ??the state and industry have also no relevant laws and regulations. In this case, the enterprise fragmented, uneven quality of service, service standards are not the same, not very well allow consumers to accept the "aftermarket products also need to re-enter the" consciousness. As a core component of the water purifier filter, the filter is good or bad will directly affect state security and water purification effect of water purifiers, consumers need regular maintenance and filter replacement, otherwise it will cause secondary pollution, but the face of the market many water purifier brand, the business is not the same argument to replace the filter, and the consumer is difficult to make accurate judgments purify water quality, when filter change, how to change has become a problem plagued consumers. According to the survey: the part of families to buy a water purifier is often overlooked for cleaning and maintenance of water purifiers, 30% of households do not know filter replacement, and time period. Today's market is fiercely competitive, establish a sound service system is to develop new markets and implement the necessary conditions for sustainable development. Only set a good sense of service, strict evaluation mechanism in order to increase customer satisfaction and win more customers and markets in order to protect the health of steady and sustainable development of the water industry. Meiling clean water will continue to improve the service system, and promote the market quickly break the bottleneck, making it more orderly and healthy development of the water industry.